Delivery & Policies

Delivery

Processing time

We aim to get your chosen items packaged and posted within 5 days of ordering. During busy periods we me need a little more time. If you need something urgently please email direct and we can see what we can do.

Do you ship worldwide?

I ship all over the world! Delivery charges are automatically calculated at checkout based on destination!

Please note international delivery times vary depending on location and may incur import costs if outside the EU.

How much does shipping cost?

UK standard shipping is FREE! 

Shipping costs outside the UK will be based on £4.95

When will I know when my order has been dispatched?

Once you place your order you will receive a confirmation email to let you know that we've received it. We will then send you another email to let you know your delivery is on the way as soon as it's been posted!

Customs and import taxes

Please not buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & Exchanges

  • I gladly accept returns and exchanges, if not worn and in perfect condition

  • Please contact me within 14 days of delivery

  • Please post items back to me within 30 days of delivery

  • I don't accept cancellations

  • But please contact me if you have any problems with your order

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

How to return an item

To request a return you must first contact me. Any items returned without contacting the shop first may be exempt from receiving a refund. Once you have received a confirmation email, please return your order to:

Judy Andrews, 31 Sandringham Road, Worcester Park, Surrey, KT4 8XW


Receiving a refund

Once your return has been received and checked, an email will be sent to inform you of whether a refund has been approved or rejected. If approved, credit will be applied to your original method of payment within 14 working days.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Visitor Data

For customers

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.